Terms of Service for KelBrix
This summary explains the main commercial and product terms for KelBrix, including billing, account use, connected providers, and service expectations.
Last updated: August 2026. These terms govern your access to and use of the KelBrix software and communication platform. By accessing or using our services, you agree to be bound by these terms.
Accounts & Acceptable Use
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree not to use the platform for unlawful, harassing, fraudulent, or unsolicited spam outreach.
Subscriptions & Billing
Subscription fees are billed on a recurring monthly or annual basis as selected during purchase. You may upgrade, downgrade, or cancel your subscription at any time through your account billing panel.
Connected Providers & BYOK
When you connect your own third-party API credentials (such as Meta WhatsApp Cloud API, AI providers, or SMS gateways), you remain subject to the respective third-party provider terms and usage pricing.
Service Availability & Support
We strive for continuous 99.9% uptime. System maintenance and updates will be scheduled to minimize disruptions. Customer support is provided directly via email and our support help desk.
Questions about our terms?
If you have any questions regarding your account, subscription, or these terms, reach out to our team at [email protected].